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  1. White Russian Said,

    Woooooow, that’s bad. I’ve heard several stories JUST like this from a couple different friends lately – all of them with Delta.

    Hopefully they’ll be compensated somehow. Not that any compensation will make up for the stress, delay, canceling other plans they already had or anything else; but, it would be better than nothing.

  2. Rob Said,

    That sucks man, sorry to hear about it. I was just talking to a friend who flew back from Japan a month ago and he was complaining about the same thing. The customer service provided by large American companies are very sub par. In Japan, there are 8 (beautiful) women at the terminals to assist flight passengers and to get them boarded, the atmosphere is relaxed and everyone is taken care of. In contrast, in the U.S. there is one employee at the terminal, maybe two. Also, the auto companies will personally knock on your door every year for a customer courtesy check and pick your car up for a routine checkup if you purchased their vehicles. He went on and on about the service in every industry being customer-centric in Japan and other parts of the world. American companies have gotten lazy and American’s, sadly, are either accepting it or just used to it.

  3. Kaiser Said,

    I might believe too much in the “jood ol union”, but still the evil phrase “regulation” might be useful, as long as it serves the customer and only the customer.

    Don’t quit boozing and writing for little project right here ,because quite frankly i do enjoy it and i just can hope that others do as well.

    seasons greetings and keeps the good stuff flowing

  4. Kaiser Said,

    is rule number one, on ze intertubes, “thou shalt not post drunk without spell check*” even recognized ’round here?

    *and yes, I’ve activated it now ;-)

  5. DrinkPlanner Said,

    Don’t worry, drunk posting is accepted and even encouraged around these parts. Half the shit I write is written inebriated and if I’m lucky, I wait and proof it when I’m sober. I’m just happy to see another cocktailian embrace their inner drunkard and hit the internets without giving an FFFFFFF. Glad to know I’m in good company!

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